Careers

CURRENT JOB OPENINGS AT TORI AI PRINTS

We are currently hiring for the following position: 

CUSTOMER SERVICE REPRESENTATIVE

Position Type: Part-Time (28 hours/week)
Salary: $16-18/hour depending on experience

Job Overview:
Our Customer Service Rep provides killer customer service through responding to customer emails regarding product inquiries, service requests, returns and technical assistance. The Rep resolves their issue and recommends any materials that may be needed for our artwork. Ultimately, we are looking for someone who can easily and enthusiastically communicate with our customer base and who can help them solve their issues.

Job Duties & Requirements:

• Promptly answer customer help phone calls, emails and text messages
• Route orders
• Process customer returns
• Must be available online from 9am-4pm EST (minus 1 hour break) Monday through Thursday, 9am-1pm EST on Fridays
• Must have reliable internet access & personal computer equipment

Our Perfect Candidate has:

• Mechanical and technical aptitude
• Great troubleshooting skills with a solution-oriented approach
• Friendly demeanor
• Past experience with artwork
• Working knowledge of various art styles
• Attention to detail
• Ability to work independently
• Customer service experience (1 year preferred)
• Preferred experience with WordPress and data feeds
• Preferred experience with an online customer service software
• Extremely strong written and verbal communication skills; American English required.
• Strong organization skills
• Proficient typing skill (40+ wpm)

Position Benefits:

• 56 Hours Paid Vacation/Year after Trial Period Ends
• Some Paid Holidays

Please include cover letter, resume & references with application.

Job Type: Part-time

Pay: $16.00 – $18.00 per hour